Business, App and Book Reputation Management

Monitor your products' ratings and reviews to address your customers' concerns quickly, so you can make your products the best they can be.

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Quick Start

See 31Trace in Action

A quick start guide to get you started.

Features

Eliminate Time Wastage in Review Tracking

Every review tracked helps you stay ahead of the competition and make informed decisions efficiently.

Monitor

Track reviews effectively

Daily tracking of the reviews ensures nothing slip through the cracks.

Analyze

Optimize your strategy

Review the trend to understand what's working and fix what's not working.

Notification

React quickly

Be the first to respond to rating changes, giving you a competitive edge.

Source

Capitalize on Reviews

Get a holistic view of customer feedback from multiple sources to quickly address concerns and outshine competitors.

Webhooks

5,000+ Integrations

Automate your flow with webhook and integrate with CRM systems, social networks, database, notification systems.

“This does exactly what I need, saves me a ton of time, and brings delight to my inbox whenever I get a new review. It also gives me peace of mind to download a backup of all my reviews, and no other tool covers so many book review websites. Plus the customer support is fantastic!”

Annie
Bestselling Author with 1,000+ ratings
31Trace testimonial

Steps

How 31Trace Works

From setup to insights, follow these steps to automate and enhance your review tracking process.

Reviews Monitoring

Monitor your products' reviews, or benchmark your performance by comparing your products' ratings against your competitors, then outsmart them by spotting vulnerabilities in their received reviews and exploit them with your superior products and services.

Manage All Reviews in One Place

Keep track of all reviews and ratings from major online stores in one place. Export the reviews into Excel. Plus, if any review is removed by the stores, you'll be the first to know - we keep track of it all.

Insightful Data Analysis

With our intuitive dashboard, you can quickly compare performance across different products and stores. Monitor shifts in key metrics over time and unlock valuable insights into how your campaigns affect your ratings and reviews. Dive deep into rich data that will help you make smarter decisions.

Get Alerted

Know your rating before your audience do. 31Trace keeps track of your product's rating or average rating change, and send you a notification every time there is a change. That way, you can always be on top of your game and take necessary actions to address your customers voice. Yes, you have the flexibility to turn off notifications that don't suit your needs.

Data-Driven Analysis

With swift analysis trained with tens of thousands of real reviews, dive into complaint patterns, identify emerging themes, and pinpoint product or service areas that require immediate attention.

Growing List of Sources

Discover What Everyone is REALLY Saying About Your Products

Save your time from constantly checking multiple sites for new customer reviews and ratings.

Books

The World's Most Comprehensive Book Store Coverage

31Trace offers the most comprehensive coverage of major online bookstores around the world. You'll never have to worry about an undetected bad reviews again—freei9ng up valuable time to write more books.

book storebook storebook storebook storebook storebook storebook storebook storebook storebook store

Business

Your Business Reputation, Our Priority

Track your business' reviews across Google Maps, TripAdvisor, TrustPilot, and Yelp.

business storebusiness storebusiness storebusiness store

App

Uncover Your App's Reception Worldwide

Dive deep into your app's reviews across leading app stores like Google Play and Apple App Store in key markets like the US, UK, India, Canada, Australia, Malaysia, and Singapore.

app storeapp store

Stats

Maximize your review managements

Experience enhanced productivity and informed decision-making with 31Trace automated review tracking and comprehensive insights.

Saved monthly
0Hrs
Webpages scanned
0K
Reviews tracked
0K
Assets monitored
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Comparison

Feature Comparison

See how 31Trace stacks up against the competition

31Trace offers the largest book store monitoring system—created by an author who knows the struggle of tracking reviews firsthand.
Feature FeedbackFive ReviewSender 31Trace
Price $10 per 50 ASINs $15 per 50 ASINs $5 per asset, $2 thereafter
Detect Missing Review
Stores Amazon Amazon Amazon + 15 others
Review Analysis
Review Limit Unlimited Unlimited Unlimited
Review Trend
Request Amazon Review
Notification
Webhook Integration $72/mo plan and above

Pricing

Affordable pay-as-you-go plan for every entrepreneur

Enterprise customer? Contact support@saidhasyim.com for tailored solutions

Monthly Subscription

That includes a free 7-day trial of all features

Included features

  • Unlimited reviews
  • Daily monitoring
  • Track missing reviews
  • Email notification
  • Analytics
  • Priority support

$5 /asset

Thefeafter, $2 per additional asset.

Frequently asked questions

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Stay one step ahead of the competition

Focus on your business goals and let 31Trace takes care of your product reviews monitoring.